Buzzen Forum

User Forum => Ideas/Feedback => Topic started by: 🔥ƒŁΛɱє™ on January 10, 2017, 12:29:57 PM

Title: can someone help
Post by: 🔥ƒŁΛɱє™ on January 10, 2017, 12:29:57 PM
is   buzzen gone  down ??
Title: Re: can someone help
Post by: LadyAlexia on January 10, 2017, 12:40:51 PM
I am having the same problems on buzzen.  It tells me I am in a certain room but the room does not load as quickly as it used to.
Title: Re: can someone help
Post by: 🔥ƒŁΛɱє™ on January 10, 2017, 01:14:05 PM
i can get into  the  romm but thats  it my  ip comes  up  but nothing else iam unable  to get into help desk
Title: Re: can someone help
Post by: LadyAlexia on January 10, 2017, 01:16:31 PM
"Connecting to 167.114.203.97:6668" is what I get. What does that mean?
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 01:21:37 PM
how come I I cant get in any chat rooms its opens wont let me in there probloms again with this site
Title: Re: can someone help
Post by: LadyAlexia on January 10, 2017, 01:27:12 PM
things were working fine this morning and now problems abound. what is going on?
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 02:33:38 PM
no brower work ether firefox or explore everthing worked fine up till today so don't know what to do to get in a chat room no help I see
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 03:30:58 PM
guessing there is no help so deleting my account joke of a site
Title: Re: can someone help
Post by: err0r on January 10, 2017, 04:22:38 PM
The latest flash update is causing an issue for Firefox users. If you update to latest flash version "24.0.0.194", you will not be able to connect to chat using Firefox. Other browsers seem unaffected at this time. If you have updated to the latest Flash version you will need to use a secondary browser other than Firefox. You can also continue to use version 24.0.0.186 of flash and Firefox will connect normally. We hope to resolve this issue soon.
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 04:35:54 PM
well tried using diffret brower that don't work eather so firefox don't work or internet explore just wont let me log in a chat room loads but wont connect
Title: Re: can someone help
Post by: ♦SirWolf♦ on January 10, 2017, 04:45:45 PM
Happened to me b4 i cleared cache and cookies with history and it came right.
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 04:56:51 PM
did that 2 6 times still wont work the site sucks
Title: Re: can someone help
Post by: err0r on January 10, 2017, 04:59:35 PM
The issue is not site related and it does not "suck" as you put it.. The issue is with the new Adobe Flash update.
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 05:02:00 PM
did update new old none work so what you think should be done to fix the problomssssssssssssss it sucks
Title: Re: can someone help
Post by: err0r on January 10, 2017, 05:03:28 PM
Only way to fix the issue atm is to use previous version of Adobe Flash https://helpx.adobe.com/flash-player/kb/install-previous-version-flash-player.html (https://helpx.adobe.com/flash-player/kb/install-previous-version-flash-player.html)
Title: Re: can someone help
Post by: tina27 on January 10, 2017, 05:23:39 PM
latest flash player don't work ether don't waist your time loading it
Title: Re: can someone help
Post by: err0r on January 10, 2017, 06:19:51 PM
The latest flash player is the problem!

You can check your version @ https://helpx.adobe.com/flash-player.html

If you have version   24.0.0.194 it will not allow you to connect to chat.

Chrome should still be using 24.0.0.186.

Chrome should still connect to chat.
Title: Re: can someone help
Post by: CrossRoads on January 11, 2017, 10:59:55 AM
did the Adobe download to the newest version, no change... can not access chat. good luck with  a fix to the issue. Hey folks don't get too grouchy over this issue, life is too short !!!!!!!!!!  Surely there is a fix, and one that even a non techo person like myself will be able to use.

good luck folks
Title: Re: can someone help
Post by: wishuwerehere56 on January 11, 2017, 12:03:23 PM
did everything still cant get in
Title: Re: can someone help
Post by: castle on January 11, 2017, 12:07:37 PM
yahoo
Title: Re: can someone help
Post by: ADDICTED on January 11, 2017, 12:35:01 PM
Chrome doesn't work either  Must be some other glitch
Title: Re: can someone help
Post by: err0r on January 11, 2017, 03:30:43 PM
Chrome may have updated their flash version too. Afraid there isn't much we can do until Adobe fixes the bug. If you are tech savvy enough you can install the previous version of flash and webchat will work. We have reported the issue to Adobe. They said they would investigate
Title: Re: can someone help
Post by: 🔥ƒŁΛɱє™ on January 11, 2017, 04:14:24 PM
i have tried  google  chrome- IE  tried installing earlier  version  24.0.0.186 of  flash player  ( no luck ) :'( :'( :'(
Title: Re: can someone help
Post by: ♔DI🖤 on January 11, 2017, 06:14:59 PM
 :)   [/b  download safari browser it works and you don't have to have a mac computer      :-*
Title: Re: can someone help
Post by: Spanky on January 11, 2017, 06:29:35 PM
Tried my safari browser on my PC, no luck.  :(  But it does work on my Mac...  :D
Title: Re: can someone help
Post by: Mánŏn on January 11, 2017, 08:33:28 PM
Thanks for everything all the people behind the scenes of buzzen do to keep us up and going. Appreciate all your help!
Title: Re: can someone help
Post by: tina27 on January 11, 2017, 09:04:04 PM
down loaded crome it worked today now it dont work thats 3 broswers now what gives guess they wont be fixing it anytime soon
Title: Re: can someone help
Post by: 2ɷbumps4u™ on January 11, 2017, 10:52:18 PM
DID everyone read "ATM"  ..at the moment?
Error and team are working on the solution to get the new flash to work so all browsers will work
..STOP posting stupid insulting  whining complaints tina27 and a few others.
Title: Re: can someone help
Post by: Eyecu on January 11, 2017, 11:23:15 PM
Webchat is fixed you will have to hard refesh for the changes to take affect. CTRL + F5 to refresh once you try and join a channel. Thank You and sorry for the inconvenience.