I am getting the error: You have no flash plugin installed

If you are getting the "You have no flash plugin installed" error you need to ensure that you have the latest Adobe Flash plugin and have flash enabled for our website.

To check if you have the latest flash version please visit http://www.adobe.com/software/flash/about/

If you are using the Chrome browser and you know you have flash installed you must ensure you have it enabled for our website. To see how to do this please visit https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html