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User Forum => Help & Support => Topic started by: BaconRocks on July 27, 2019, 05:14:23 AM

Title: Unable to connect to chat (website) any solutions?
Post by: BaconRocks on July 27, 2019, 05:14:23 AM
This is by far a first for me. I can't connect to the chat room at all so i decided to trouble shoot it

Trouble shoot
- Disabled firewall,antivirus,maleware protection -> Unable to connect
- Tried Firefox, Edge, Chrome, IE -> Unable to connect
- I don't have any popup blockers even tried forcing ssl method

(https://i.imgur.com/njOMxIG.png)
Title: Re: Unable to connect to chat (website) any solutions?
Post by: Maggie_BCN on July 28, 2019, 09:30:01 AM
If you need assistance, go to Help Desk. 
Title: Re: Unable to connect to chat (website) any solutions?
Post by: the FIST ‪‪👊  on July 28, 2019, 10:13:09 AM
why would you disable all your security etc and then connect to irc? lol.  ???
Title: Re: Unable to connect to chat (website) any solutions?
Post by: xx  Dixie  xx on October 02, 2019, 02:59:29 PM
dixie_gal
Title: Re: Unable to connect to chat (website) any solutions?
Post by: amari☰H☰fg on October 02, 2019, 05:00:02 PM
This is what I'm seeing when I attempt to enter a chat room.  I am signed in - groups and blogs working fine.  I tried entering the 24 hour Help Desk room and received the same messages.  Any solutions?

[03:49p] Server Notice: WARNING If you do not auth/register yourself/join a chatroom or you will be disconnected.
[03:49p] Server Notice: AUTH *** authentication failed: user not found...
[03:50p] Error: ERROR :Ping Timeout: [NULL]
[03:50p] Disconnected.
[03:50p] Connecting to 167.114.203.102:7778.
[03:50p] Server Notice: AUTH *** authentication failed: user not found...
[03:50p] Server Notice: WARNING If you do not auth/register yourself/join a chatroom or you will be disconnected.
Title: Re: Unable to connect to chat (website) any solutions?
Post by: ŚƥũňķŷMōũšě on October 02, 2019, 07:20:00 PM
 :(..i have tried the alternative site posted on the FB message, but that to doesnt work for me.
Title: Re: Unable to connect to chat (website) any solutions?
Post by: Timeless on October 04, 2019, 04:11:50 PM
problem solved :D