Buzzen Forum

User Forum => Help & Support => Topic started by: beachee on March 14, 2022, 11:06:29 AM

Title: I'm a member but show up as a guest and can't get in to trivia to play
Post by: beachee on March 14, 2022, 11:06:29 AM

When I try to enter one of the trivia rooms, I'm banned because it says I have a mask. I show up on the first page of buzzen as a member, but when I try to enter any room, I show up as a guest. I've never had that problem before. I use duckduckgo as a browser.

Title: Re: I'm a member but show up as a guest and can't get in to trivia to play
Post by: Eyecu on March 16, 2022, 10:57:36 AM

Clear your broswer cache and temp files and login again
https://www.buzzen.com/cms/ajax/ajax_faqentry.php?id=49

Title: Re: I'm a member but show up as a guest and can't get in to trivia to play
Post by: Jo_Baidyenyg_Novshi on March 21, 2022, 12:54:41 PM

That has happened to me too on multiple occasions as well. I have just exited Buzzen and then logged back in. Usually that solves the problem.