Author Topic: Entering Chat  (Read 985 times)

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Entering Chat
« on: July 01, 2020, 08:49:57 AM »
After I sign in, I go to the list of rooms and click on a room. It redirects me to the Guest Name page and will not allow me to join a room. How do I correct this? I have deleted cookies on my system and for Firefox. Thank you!

Lori

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Re: Entering Chat
« Reply #1 on: July 01, 2020, 09:18:15 AM »
Try signing out and signing back in.

Maggie_BCN

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Re: Entering Chat
« Reply #2 on: July 01, 2020, 09:20:40 AM »
Peaches...that is a cache issue.  Delete your cache and try again.   

Link to cache clearing instructions:   https://www.buzzen.com/cms/ajax/ajax_faqentry.php?id=49   

If you are still having issues, please go to Help Desk.


Re: Entering Chat
« Reply #3 on: July 01, 2020, 04:13:44 PM »
Maggie,
I cleared my cache and it worked.
Thank you for your help!